Privacy Policy

Information We Collect

We may collect the following types of personal information when you use our services:

Personal Identification Information: Name, address, phone number, date of birth, and email address.
Health Information: Medical history and treatment details (only as necessary for providing healthcare).
Payment Information: Credit/debit card details, billing address, and transaction records.
Technical Information: IP address, browser type, and usage data for security and performance monitoring.

How We Use Your Information

We use your information for the following purposes:

To provide healthcare and administrative services.
To process online payments securely.
To communicate with you about appointments, treatment, or billing.
To comply with legal and regulatory requirements.
To improve our website and patient experience.

We will not sell, rent, or trade your information to third parties.

Payment Processing

All online payments are processed through secure, PCI-DSS compliant third-party providers. We do not store your full credit or debit card details on our servers. Payment providers may collect and store information as required for transaction processing.

Data Storage and Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including:

Encryption of sensitive data in transit and at rest.
Restricted access to authorized staff only.
Regular monitoring and security testing.

Despite these measures, no method of transmission over the internet is 100% secure.

Sharing of Information

We may share your information only in the following cases:

With healthcare professionals involved in your care.
With trusted third-party service providers (such as payment processors and IT support) under strict confidentiality agreements.
When required by law, court order, or regulatory authority.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your information if inaccurate.
Request deletion of your data, subject to legal and medical record-keeping requirements.
Withdraw consent to certain data uses where applicable.

Data Retention

We retain personal and medical information only as long as necessary to provide healthcare services and comply with legal obligations. Payment transaction records are retained in accordance with financial regulations.